Core IT Services

At Virginia Community Cloud, we believe everyone—from families to small teams—deserves reliable IT without the complexity or surprise bills. Our Core IT Services plan delivers straightforward support, strong security, and peace of mind for residential customers, small organizations, and everything in between.

Core IT Services Include:

• Unlimited remote help desk support
• Proactive monitoring and maintenance 24/7
• Patch management and antivirus/anti-malware protection
• Microsoft 365, Google Workspace, or home device administration and optimization
• Basic cybersecurity (multi-factor authentication setup, security awareness guidance, firewall monitoring)
• Cloud backup configuration and monthly testing
• Regular reviews and IT roadmap planning
• Dedicated leased monitoring device for faster response and better telemetry (business plans)
• Included engineering hours for projects, migrations, and improvements
• On-site support for covered issues (as determined by the service agreement)
• Single point of contact for all software, hardware vendors, and service providers

Optional Add-Ons (only if you need them)

• Personal cloud setup (secure NAS with your own private storage, apps, and micro services)
• Advanced cybersecurity (log reviews, compliance assessments, CMMC support)
• Power Platform automation or custom workflows
• Managed networking or specialized printer support
• Home-specific packages (smart home integration, parental controls, gaming/PC optimization)
• Line-of-business application support (including full CRM deployment and customization, comprehensive documentation of deployed systems, and easy-to-follow user support guides)
• Full business server deployments

Why Customers Choose Us

• Fixed monthly pricing – no hourly billing surprises
• Local Central Virginia expertise with fast response times
• Tailored for homes, small businesses, and mission-driven non-profits
• We handle the IT so you can focus on what matters—family, work, or impact

Ready to simplify your IT and get back to what you love? Schedule your free security review or IT assessment today.We'll evaluate your home or business setup, identify quick wins, and show how our Core services fit your needs—no obligation.